The Remote Access (RA) application has been a tremendous benefit.  RA resides on mobile computers in the vehicles and integrates with our CAD to provide immediate access to hydrant, preplan, hazard, and utilities information before arrival.
Evanston Fire & Life Safety Services
Remote Access is a powerful family of products that every fire department in the nation could benefit from. 
Steve Haston, EmergMgmt Coordinator
I'm convinced that Remote Access helped keep our firefighters safe while on scene. 
Mike Wills, Capt Ret PBFD


We often get questions about our products and services.  Here are some of the more frequent questions and responses...

View All General Questions Infinite Command Questions

General Questions

You can reach your client manager by calling 833-452-0123.  You may also reach us by selecting "contact us" at the top-right of this website and filling out the form.  Once we make initial contact, we'll provide our direct contact information.

Infinite Command Questions

On the surface, Infinite Command is a powerful Fire Department Records Management System, but when you look deeper you can see that Infinite Command is sooo much more than that.  Improve your prevention, preparedness, performance, response and reporting with unparalleled versatility, power, and simplicity, from any device! It is as easy as picking the modules you need…

  • Transformative NFIRSIncident Reporting
  • StaffEvents – Track & Organize Staff, Training & Activities
  • All-Hazard Planning, & One-of-a-Kind Tactical Response
  •  Innovative Inspections & Permitting
  • Hydrant & WaterSource Maintenance & Management
  • Comprehensive Asset & Asset Maintenance
  • Innovatively ADAPTSto any device for live access, anywhere!

These powerfully integrated modules work together to inform your decisions and improve overall performance and safety. While there’s so much more to share, the real key to your success is in how Infinite Command responds to the unique challenges that you face. Hearing your vision, direction, and challenges will help us share the most meaningful capabilities that target your goals & exceed your expectations. Let's schedule a call in-person or online meeting.

In short, YES!  Not only does Infinite Command utilize online maps for navigation, turn-by-turn directions, and real-time traffic, but with a single click you'll have immediate access to your valuable GIS data.  Accuracy and ease of access to vital maps and map layers is critical to your success, and Infinite Command takes great pride in providing simple, seamless, and secure access to this important decision-supporting informaiton!  

We will tailor Infinite Command to your needs, but know that it can easily scale down to a single station department, and up to the nation's largest departments with ease! 

Call 833-452-0123 

Infinite Command has many interfaces in place today, and is working on others constantly.  You should call or email to determine if Infinite Command can interface to your CAD or other data source.   

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