Testimonials
The Remote Access (RA) application has been a tremendous benefit.  RA resides on mobile computers in the vehicles and integrates with our CAD to provide immediate access to hydrant, preplan, hazard, and utilities information before arrival.
Evanston Fire & Life Safety Services
Remote Access is a powerful family of products that every fire department in the nation could benefit from. 
Steve Haston, EmergMgmt Coordinator
I'm convinced that Remote Access helped keep our firefighters safe while on scene. 
Mike Wills, Capt Ret PBFD

Staff

Staff intro here...

Jason Trotter Jason Trotter | Owner/Founder
866-492-3218

Jason Trotter has an extensive background in public safety, with nearly 20 years in Fire and EMS.  The last two decades of his professional career have been focused on advocating for improvement in quality and safety for first responders.  Jason spent many years with a Fortune 500 company, leading the charge in innovative public safety solutions.  He ended that post in 2010 to focus on new and promising technology solutions for first responders.  In 2011, he founded Progressive Intelligence Technologies, dedicating his career and life to technology’s role in public safety.

Bill  Wagner Bill Wagner | Technical Support

Bill Wagner serves as a solution specialist.  Bill has over 25 years of firefighting experience and is a Battalion Chief at the Buffalo Grove (IL) Fire Department.  Bill has a number of certifications and a strong background in EMS.

Neil Sowers Neil Sowers | Software Engineer

Neil Sowers joined Progressive Intelligence technologies as a Software Engineer.  Neil comes to us with nearly 20 years of software development experience in a wide range of disciplines including insurance, banking, and telecommunications.  Neil has been insturmental in guiding our direction for technology offerings for both Remote Access, and more particularly for our Infinite Command product line.  

Youngseo Kim Youngseo Kim | Software Engineer

Youngseo Kim  joined Progressive Intelligence Technologies as a Software Engineer in 2013.  He has recently earned a Bachelor’s degree in from the University of Iowa.   Youngseo will focus his knowledge in Human-Computer Interaction, Database Management, GIS to support and advance our technology and software solutions. 

Ryan Waldkirch Ryan Waldkirch | GIS Analyst

Ryan Waldkirch joins the team with over thirteen years of Geographic Information Systems (GIS) experience. He has worked with GIS in various disciplines within state and local government with an emphasis in Public Safety. Ryan began his fire service career at 17 and has worked for volunteer, combination and career fire departments. Ryan has a BS in Geography with an emphasis in Cartography from University of Wisconsin and Masters level work from University of North Dakota. Ryan has also worked as an adjunct instructor teaching GIS at Drake University.

Carla Stilling Carla Stilling | Technical Support

Carla Stilling is a Solution Specialist for Progressive Intelligence Technologies.  She holds a degree in Commercial Design. Carla’s wide range of experience includes AutoCad design and drawing experience, CAD Dispatcher and GIS Technical Expertise. Carla also was responsible for managing the Client Services team at Group 1 from 2006-2010.

Matt Klemp Matt Klemp | Director of Operations

Matt Klemp has over 25 years of experience working with or within the local government industry. As Director of Operations, Matt oversees all aspects of the business including the development of the company’s tactical response application Remote Access which is used across the country by fire and police agencies. Prior to joining Progressive Intelligence Technologies, Matt worked for Group 1 for nearly 2 decades, and before that he spent thirteen years at the City of Rolling Meadows, as an IT manager, and prior to that in the public works department for six years.

William Hertel William Hertel | Regional Account Manager
866-492-3218

Inspired to community service by his father, William Hertel entered public safety as an EMT and a Firefighter in the late 70’s.  After dedicating twenty years to his community, he retired his post as Fire Chief for what became another twenty years in guiding his peers on technology solutions for the fire service.   

With a lifetime of experiences, and motivated by his passion to improve the lives and safety of all of our public safety responders, William appreciates every opportunity to share his wealth of knowledge in technology and in public safety.  His attention to detail and his deep loyalty to public safety are both a match and a complement to that of your Infinite Command team. 

On a personal note, Bill is most proud of 44 years of marriage to his wife Cathy, and their 2 children, and 5 grandchildren.  In keeping tradition, both his son and daughter have community service in their blood  – his son is a Fire Lieutenant and his daughter is a budding nurse.  From little league (grandkids) to the big leagues (a Reds and a Cubs fan) – you will find Bill at a ball park many evenings and weekends through spring and summer. 

Mike Hall Mike Hall | Regional Account Manager
866-492-3218

 For over 30 years, Mike Hall served his community in a variety of roles starting as an EMT and a firefighter, and working his way up through ranks as a Fire Official (Fire Prevention), Fire Sub-Code Official (New Construction inspector and plan review), Emergency Management Coordinator, and eventually retiring after 8 years as his town’s Fire Chief.  Not one to slow down, Mike has since volunteered as a Commissioner serving as Director of Finance and a Director of Public Works, while also helping fire departments (locally, regionally, and nationwide) develop their technology vision.    

The very best of Mike’s impressive qualities is his genuine interest in digging-in to understand a unique challenge, expose the key factors, and find resolution.  It’s very likely that this is at-least part of the ‘secret to success’ in his marriage of 30 year, 5 (now adult) children, and 10+ grandchildren, and there’s no doubt this has been the secret to his success in public safety, leadership, and in consultation with his peers still in the fire service.

We are proud to have Mike onboard to advocate for you.  Together we deliver Infinite Command, enhancing your firefighters' ability to perform smarter and safer than ever before.  If you are interested in improving the safety of your firefighters and your community, reach out to Mike today. 

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